It does not have to feel like navigating a maze to handle mortgage servicing. Finding a trustworthy servicer and knowing how RoundPoint Mortgage Servicing operates is essential, regardless of how long you have been a homeowner. Introducing RoundPoint Mortgage Servicing, a business committed to ensuring the easiest possible mortgage experience for you. We will go into great detail about RoundPoint’s features, business practices, and potential suitability for you in this post.
RoundPoint Mortgage Servicing LLC is a non-bank mortgage servicing company founded in 2007. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. ( NYSE: TWO) We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve.
What is RoundPoint Mortgage Servicing?
Prior to delving into the specifics of RoundPoint Mortgage Servicing, let us first define mortgage servicing. Managing your loan’s ongoing administrative duties following the closing is known as mortgage servicing. This entails getting payments monthly, keeping track of everything, overseeing escrow accounts, and resolving any potential problems like missing payments or escrow deficits. In essence, the mortgage servicer serves as a liaison between the borrower and the lender, making sure that communication is maintained and the loan is appropriately managed.
What is considered mortgage servicing?
Who is the CEO of RoundPoint Mortgage Servicing?
History of RoundPoint Mortgage Servicing
The goal of RoundPoint Mortgage Servicing, when it was first established, was to deliver exceptional mortgage servicing while putting the needs of the client first. The business has developed dramatically since its founding, extending its reach and offering more services. With its creative ideas and dedication to client satisfaction, RoundPoint has been a respected force in the mortgage servicing market over the years.
Services Offered by RoundPoint Mortgage
RoundPoint provides a range of services aimed at simplifying and streamlining the management of mortgages. Here’s a closer look at their offerings:
Loan Servicing
RoundPoint’s loan servicing is the main component of its offerings. They take care of everything, starting as soon as your loan is transferred to them, guaranteeing a smooth onboarding process and continued management.
Payment Processing
Whether you pay your mortgage online, by mail, or automatically each month, RoundPoint handles the collection of your monthly payments. They guarantee that your payments are handled accurately and on time.
Escrow Management
Third-Party Management: Escrow accounts are managed by neutral third parties, such as escrow agents or institutions. These parties are responsible for overseeing the account and ensuring that all parties involved adhere to the terms of the escrow agreement.
Customer Service
RoundPoint Mortgage Servicing takes great pleasure in offering exceptional customer service. Their customer care team is there to help if you have any questions regarding your statement, require assistance with payment methods, or are having financial troubles.